Privacy Policy

SunGene Co., Ltd. uses information submitted through this website to evaluate and reply to hardware inquiries, keep delivery records and improve the site.

Information we collect

  • Name, company, email, country or region, application or asset, estimated quantity, requirement notes, and an optional file.
  • Technical fields you choose to complete on the worksheet, such as site count, power, protocol or visit interval.
  • Page URL, referring site and campaign values if they are present in the browser when you submit.
  • Limited first-party page and form events, without names, email addresses or free-form form content.

Why we collect it

  • To reply to hardware inquiries by email.
  • To keep a record of what was requested and where the request came from.
  • To improve which pages and forms are useful.

Processors we actually use

  • Website hosting: a SunGene-operated web server.
  • Email: Resend transactional SMTP notifies SunGene that an inquiry arrived. Visitors are not sent an automatic marketing sequence from this form.
  • Analytics: first-party events stored on the same SunGene server. This site does not use Google Analytics or advertising cookies.

Retention, access and sale

  • Inquiry records are kept for operational, security and legal needs, then deleted or archived when those needs end.
  • Analytics events without personal form content are retained for service measurement.
  • SunGene does not sell personal data.
  • To ask about, correct or request deletion of inquiry information, email contact@sungeneiot.com.